Privacy Policy
Effective Date: August 16, 2026
Multi Lakes Handyman Services (“Multi Lakes Handyman Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, contact forms, telephone communications, text messaging, email, and other interactions with our business.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how we may share it.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Telephone number
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Email address
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Service or project address
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Information about requested handyman, maintenance, repair, or installation services
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Messages, photographs, documents, or other information you submit to us
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Communication preferences, including SMS/text-message consent
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Other information necessary to provide estimates, schedule appointments, perform services, provide customer support, or communicate regarding your account or project
Our website may also automatically collect certain technical information, such as IP address, browser type, device information, cookies, and website usage information.
How We Use Your Information
We may use the information we collect to:
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Respond to inquiries and estimate requests
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Schedule, coordinate, and provide services
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Communicate regarding appointments, projects, service requests, and account activity
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Provide customer care and support
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Send service updates and delivery or appointment notifications
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Send SMS/text messages when you have provided appropriate consent
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Process and maintain business records
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Improve our website, services, and customer experience
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Prevent fraud, abuse, or security incidents
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Comply with applicable legal and regulatory requirements
How We Share Information
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We do not sell your personal information.
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We may share information with service providers or contractors when reasonably necessary to operate our business, provide requested services, maintain our website or communications systems, process business transactions, or comply with legal requirements.
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These parties are permitted to use information only as appropriate for the services they provide to us or as otherwise permitted by law.
SMS/Text Messaging Privacy
Multi Lakes Handyman Services respects the privacy of customers who choose to communicate with us by SMS/text message.
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Mobile information, phone numbers, and SMS opt-in consent will not be sold, rented, or shared with third parties/affiliates for marketing or promotional purposes.
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Information obtained through SMS consent will be used to provide communications that you have authorized, such as account notifications, customer-care communications, service updates, scheduling information, and delivery notifications.
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We may use service providers that assist us in delivering communications or operating our messaging systems, but SMS consent information will not be sold or provided to third parties for their own marketing purposes.
SMS/Text Messaging Terms
By voluntarily opting in to receive SMS messages from Multi Lakes Handyman Services, you agree to receive text messages relating to account notifications, customer care, service updates, scheduling, and delivery notifications.
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Messages may include account notifications, customer care, service updates, and delivery notifications.
Message frequency varies. Message and data rates may apply.
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Reply STOP at any time to opt out of SMS messages.
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Reply HELP for assistance.
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You may also contact Multi Lakes Handyman Services directly for assistance.
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Consent to receive SMS messages is not a condition of purchasing goods or services.
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After opting out, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.
SMS Consent
Where our website provides an option to consent to SMS communications, that consent is voluntary. SMS consent checkboxes are intended to be optional and are not pre-selected. Submitting a website form without consenting to SMS does not prevent you from requesting or purchasing our services.
We maintain records of consent where reasonably necessary to document our communications practices and comply with applicable requirements.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website traffic and usage, improve performance, and provide a better user experience.
Your browser may allow you to limit or disable cookies. Some website features may not function properly if cookies are disabled.
Analytics and Third-Party Services
We may use third-party service providers to assist with website hosting, analytics, communications, security, scheduling, or other business functions. These providers may process information as necessary to provide their services to us and are subject to their own contractual and privacy obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, document consent, meet legal obligations, and protect our legitimate business interests.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and record-retention requirements. You may opt out of SMS communications at any time by replying STOP.
Children’s Privacy
Our services and website are intended for individuals seeking residential or commercial handyman and maintenance services and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Multi Lakes Handyman Services
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Website: https://multilakeshandyman.com/
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Phone: 248-971-5959
Note: For assistance with SMS messaging, reply HELP to a message from Multi Lakes Handyman Services. To discontinue SMS messages, reply STOP.
Privacy Policy
Effective Date: August 16, 2026
Who we are
Our website address is: multilakeshandyman.com
What personal data we collect and why we collect it
Comments
Media
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.